Spa Sáasil - 06140 Ciudad de México

4.1/5 based on 8 reviews

Spa Sáasil - #BeautyAlertZone - Spa-saasil.com

Centro de belleza integral - Beauty Alert Zone

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Contact Spa Sáasil

Address :

Av. Tamaulipas 29, Colonia Condesa, Cuauhtémoc, 06140 Ciudad de México, CDMX, Mexico

Phone : 📞 +
Website : http://www.spa-saasil.com/
Categories :
City : CDMX

Av. Tamaulipas 29, Colonia Condesa, Cuauhtémoc, 06140 Ciudad de México, CDMX, Mexico
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Gabriela Quiroz on Google

Me recomendaron este lugar y mi experiencia ha sido muy desafortunada. Si bien hay algunos momentos en los que han llegado a ser amables, en muchos momentos el trato ha sido desinteresado y hasta grosero. He encontrado el sitio con poca limpieza, aunque te sanitizan la ropa, el baño luce sucio y a veces si jabón o papel, además no desinfectan el aparato aunque es usando en todas las áreas del cuerpo de las personas. En cuanto a la depilación, compré un paquete de cuerpo completo, me falta 4 sesiones (de 12) y la verdad es que ha sido desagradable asistir. NO hay un cuidado a tu experiencia, no hay ajuste a tus necesidades especiales, te pasan la máquina parejo sin evaluar que hay zonas más sensibles. NO te preguntan cómo te sientes, ignoran que te esté doliendo y no paran (sólo una señora que tiene dificultades en el habla pausaba a que bajara el dolor para continuar). Les importa poco si te generan quemaduras y señalan que "es normal", pero si les interesara un poco podrían simplemente notar la reacción en la piel y preguntarle a la cliente si desea seguir con esa intensidad. Ha sido una MUY MALA experiencia. Pedí cambio de sucursal, por ahora no he podido ir (tuve un fractura), pero incluso llegué a pensar en que ya dejaría de ir aunque pagué todo completo. Si tengo una buena experiencia en la otra sucursal, actualizaré este comentario.
This place was recommended to me and my experience has been very unfortunate. While there are times when they have become friendly, at many times the treatment has been disinterested and even rude. I have found the site with little cleaning, although they sanitize your clothes, the bathroom looks dirty and sometimes they have soap or paper, they also do not disinfect the device although it is used in all areas of the body of people. Regarding waxing, I bought a full body pack, I have 4 sessions (out of 12) to go, and it was really unpleasant to attend. There is NO care to your experience, there is no adjustment to your special needs, they pass you the machine evenly without evaluating that there are more sensitive areas. They do NOT ask you how you feel, they ignore that it is hurting you and they do not stop (only one woman who has speech difficulties paused for the pain to go down to continue). They care little if they generate burns and point out that "it's normal", but if they were a little interested they could simply notice the reaction on the skin and ask the client if she wants to continue with that intensity. It has been a VERY BAD experience. I asked to change the branch, for now I have not been able to go (I had a fracture), but I even thought that I would stop going even though I paid everything in full. If I have a good experience at the other branch, I will update this comment.
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Janis Gutiérrez on Google

La persona de la recepción tiene un aspecto fatal, parece que se levantó de la cama y se fue a sentar ahí. El personal que depila es hostil, no explican, no son cordiales, son bruscas. Las instalaciones están sucias. El servicio es muy deficiente. No vale la pena el costo/beneficio
The person at the reception looks terrible, it seems that he got up from the bed and went to sit there. Waxing staff are hostile, they don't explain, they aren't cordial, they are abrupt. The facilities are dirty. The service is very poor. Not worth the cost/benefit
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Karla Fritz on Google

Hice mi cita 9.30am y nunca llegaron, después me dijeron que se les poncho una llanta. NO me avisaron, ne enteré porque yo les llamé
I made my appointment at 9:30 am and they never came, then they told me they had a flat tire. They didn't notify me, I didn't know why I called them
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Amanda Kingsmith on Google

Massage was 20 minutes late, and my masseuse spent 20 minutes on my feet. She seemed very distracted and uninterested. Not the type of experience I want for an 870 peso massage.
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Carrie Thompson on Google

Bought a dilapidación package from them, but they won’t bother answering messages and when. I stopped in they were full. So I wasted my money. After 3 people gaping at me, someone finally bothered to greet me. Customer service is horrible.
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Vanessa A on Google

Please stay away from this salon. They will make everything to sell you any service but this is by far the worst place I've been in my life! I wanted waxing and they convince me to laser... it didn't work, and the waxing part was the worst, they have no clue of what they are doing! awful! Nunca vayas a este salon!
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Jacqueline Jensen on Google

What a disappointment. I made an appointment in-person and when I arrived, there was no record. I waited 20 minutes for them to figure out what to do. I could go on and on about how terrible the facial was, but the point is I will absolutely never be back. So glad I didn’t buy a pass!
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Pia E on Google

The diode laser hair removal treatment I got at Saasil was probably the worst money I have ever spent. From the start they were surprisingly flexible on their pricing and now, after having completed the recommended 12 sessions, I understand why. The treatment I received did not work even in the least. I understand that results vary from person to person but I would never have guessed that coming out of this treatment I would find myself with MORE body hair rather than less, which sadly was visibly the case. The response I got from the manager when mentioning the result of my treatment was a shrug, a comment that the machine probably had been set too low and that I had been given bad instructions during the intake (which really wasn't much of an intake anyway). They offered to get me 6 more sessions at a more discounted price to compensate the inconvenience. I might have considered this offer, had it not been that the experience even up to that point had been rather abysmal already. Multiple times they switched the person performing the treatment with greatly varying degrees of professionalism. When at one point I was fed up and requested to please be switched back to a previous staff member (after having received a particularly gruesome session in which part the skin was simply forgotten and part done multiple times and burned) I was told this would be no problem. However, not only did I find upon returning the next time that I had been scheduled with the same person I had requested not to be treated by again, they had also informed this person that I had asked for the change and left it to me to explain to her why that was. Apart from this, I found hygiene at the establishment questionable. It seemed like they only had one towel and one set of sheets and the whole thing did not seem very sterile. Long story short, I would like to urge anyone looking for laser hair removal treatment to not be tempted by the discounts offered at this place and look for a more professional salon instead.

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