SportWay Gym Acuática Canchas de Tennis Yoga Crossfit Pilates - 77505 Cancún
3.8/5
★
based on 8 reviews
Contact SportWay Gym Acuática Canchas de Tennis Yoga Crossfit Pilates
Address : | Av. Mayapan 21, 21, 77505 Cancún, Q.R., Mexico |
Phone : | 📞 +998898 |
Categories : | |
City : | Q.R. |
E
|
Elias Magaña on Google
★ ★ ★ ★ ★ Aquí tengo sentimientos encontrados con este gimnasio. Su equipo, instalaciones, personal y música están bien. Lo que nunca me gustó es que no tenían agua caliente durante el tiempo que estuve yendo. Y otra cosa que no me gustó es que cuando quise ir a cancelar, primero te hacen sentir algo incómodo porque te presionan para que no lo hagas y que pienses si estás haciendo una buena decisión, como si estuviéses renunciando a tu empleo en un hotel. Después de haberlo hecho me fijé que seguía teniendo los cargos recurrentes aunque haya cancelado dentro del tiempo de sus políticas. Llamé por teléfono varias veces y me transferían supuestamente con la persona responsable de cancelaciones pero nunca contestaba nadie. Llamaba una y otra vez explicando que nadie respondía y volvían a transferirme, hasta que en una última llamada la operadora se dió el lujo de rechazar mis llamadas. Tuve que arreglar este asunto con el banco directo.
Here I have mixed feelings with this gym. Your equipment, facilities, staff and music are fine. What I never liked was that they had no hot water during the time I was going. And another thing that I did not like is that when I wanted to go to cancel, first they make you feel somewhat uncomfortable because they pressure you not to do it and think if you are making a good decision, as if you were quitting your job at a hotel. After doing so, I noticed that he still had the recurring charges even though he had canceled within the time of his policies. I phoned several times and they supposedly transferred me to the person responsible for cancellations but nobody ever answered. I called again and again explaining that no one answered and they transferred me again, until on one last call the operator had the luxury of rejecting my calls. I had to settle this issue with the direct bank.
|
R
|
Reynaldo Márquez on Google
★ ★ ★ ★ ★ Excelente club deportivo, muy bien atendido, desde lo administrativo a los instructores, las maquinas en muy buenas condiciones, la alberca muy bien mantenida, y las clases de tenis de alto nivel, BRAVO ?
Excellent sports club, very well attended, from the administrative to the instructors, the machines in very good condition, the pool very well maintained, and the high-level tennis classes, BRAVO ?
|
E
|
Ela Martinez on Google
★ ★ ★ ★ ★ Me gusta mucho las instalaciones, la amabilidad del personal, la limpieza, la ubicación, muy céntrico. Tienen todo lo necesario para ponerte en forma, clases variadas de ejercicio y hasta clases para niños. De los pocos lugares que tiene alberca y cancha de tenis.
I really like the facilities, the friendliness of the staff, the cleanliness, the location, very central. They have everything you need to get in shape, varied exercise classes and even classes for children. One of the few places that has a pool and tennis court.
|
T
|
Tamara Martinez on Google
★ ★ ★ ★ ★ El gym tiene de todo y está muy completo
El problema es la limpieza en cualquier lado hay bolas de pelos y polvo y los constantes cierres que tienen para el mantenimiento. Las personas de ventas son muy cerrados te obligan a firmar y pagar una inscripción no reembolsable y ellos son los primeros en que hacen todo lo posible para que no renueves, promociones que no respetan y además te suben de un mes a otro al doble la mensualidad y como no te devuelven les da igual. Pedí varias veces hablar con un gerente o alguien que me pudiera explicar que mejoras habría o cual es la Razón para aumentar al doble la mensualidad, y la respuesta fría de las personas que están por ahí es que no hay y vive en Merida y no atiende a nadie. Ni un teléfono ni nada, servicio muy poco profesional y hasta se puede mal pensar de los que trabajan ahí, por eso no lo recomiendo, yo iba diario al gym y es la fecha Que no me han contactado para ver porque no renové después de 6 meses de ser miembro. OJO a propietario en esta ocasión perdiste a 3 clientes y a tu personal no le interesa en lo absoluto. Pienso que ningún cliente es mejor que otro pero todos suman en un negocio. Espero que puedan poner orden ya que ahí lo manejan los empleados a su antojo y no respetan las “promos” que dicen ser.
The gym has everything and is very complete
The problem is cleaning anywhere there are balls of hair and dust and the constant closures that they have for maintenance. Sales people are very closed, they force you to sign and pay a non-refundable registration and they are the first to do everything possible so that you do not renew, promotions that they do not respect and also double the monthly payment from one month to another. and since they don't give you back they don't care. I asked several times to speak with a manager or someone who could explain to me what improvements there would be or what is the Reason for doubling the monthly payment, and the cold response of the people who are out there is that there are none and they live in Merida and do not serve to nobody. Not a phone or anything, very unprofessional service and you can even think wrongly about those who work there, that's why I do not recommend it, I went to the gym every day and it is the date They have not contacted me to see because I did not renew after 6 months of membership. EYE to owner this time you lost 3 clients and your staff is not interested at all. I think that no client is better than another but they all add up in a business. I hope they can put order since the employees handle it there at will and they do not respect the "promos" they claim to be.
|
J
|
Joseph Keegan on Google
★ ★ ★ ★ ★ Courts not maintained and miserable customer service.
|
T
|
Tessa Grassi on Google
★ ★ ★ ★ ★ Really big and we'll equipped gym. I really liked it
|
R
|
Richard Cooper on Google
★ ★ ★ ★ ★ Excellent facility. Good tennis courts. Good gym. Squash courts, swimming pool, plates, etc...Great classes.
Overall good value for the money.
|
J
|
Jeannette Popp on Google
★ ★ ★ ★ ★ Israel definitely needs a raise in pay! He has been excellent in keeping me informed of when the pool would be ready. The pool is newly cleaned and roofed and ready to swim laps in! So awesome that the water is not cold as well yay and a hot shower in clean showers after doing laps is also awesome!
|
Write some of your reviews for the company SportWay Gym Acuática Canchas de Tennis Yoga Crossfit Pilates
Your reviews will be very helpful to other customers in finding and evaluating information
Recommend a place for you