SportWay Gym Acuática Canchas de Tennis Yoga Crossfit Pilates - 77505 Cancún

Here I have mixed feelings with this gym. Your equipment, facilities, staff and music are fine. What I never liked was that they had no hot water during the time I was going. And another thing that I did not like is that when I wanted to go to cancel, first they make you feel somewhat uncomfortable because they pressure you not to do it and think if you are making a good decision, as if you were quitting your job at a hotel. After doing so, I noticed that he still had the recurring charges even though he had canceled within the time of his policies. I phoned several times and they supposedly transferred me to the person responsible for cancellations but nobody ever answered. I called again and again explaining that no one answered and they transferred me again, until on one last call the operator had the luxury of rejecting my calls. I had to settle this issue with the direct bank.

Excellent sports club, very well attended, from the administrative to the instructors, the machines in very good condition, the pool very well maintained, and the high-level tennis classes, BRAVO ?

I really like the facilities, the friendliness of the staff, the cleanliness, the location, very central. They have everything you need to get in shape, varied exercise classes and even classes for children. One of the few places that has a pool and tennis court.

The gym has everything and is very complete The problem is cleaning anywhere there are balls of hair and dust and the constant closures that they have for maintenance. Sales people are very closed, they force you to sign and pay a non-refundable registration and they are the first to do everything possible so that you do not renew, promotions that they do not respect and also double the monthly payment from one month to another. and since they don't give you back they don't care. I asked several times to speak with a manager or someone who could explain to me what improvements there would be or what is the Reason for doubling the monthly payment, and the cold response of the people who are out there is that there are none and they live in Merida and do not serve to nobody. Not a phone or anything, very unprofessional service and you can even think wrongly about those who work there, that's why I do not recommend it, I went to the gym every day and it is the date They have not contacted me to see because I did not renew after 6 months of membership. EYE to owner this time you lost 3 clients and your staff is not interested at all. I think that no client is better than another but they all add up in a business. I hope they can put order since the employees handle it there at will and they do not respect the "promos" they claim to be.