Sushi Itto Puerto Cancún - 77500 Cancún

Sushi franchise In very bad taste, bad image and zero cordiality, empathy and customer service when you choose to ask for your 2x1 promotions, because if you eat at the tables of the terrace of the common food court area of ​​Marina Puerto Cancun, you are satisfied and you ask that the rest of your food be put to take away, they tell you NO. that you have to eat it by force that they do not give you anything to take it to your house because according to them you are obliged to eat everything so that you are more time in the place and people or movement are seen. A pity that these ancestral, ridiculous, anachronistic and outdated business practices happen. Hopefully, with the arrival of the new owners of the master franchise, they will put order in such disastrous situations. I am sorry for the waiters and chefs why it affects them in their tip.

I do not like the attention of the waiters at all, as other comments say that I support them, the ingredients are not fresh, the rolls were simply insipid, the only redeemable thing is the beautiful view that Ma plaza offers, the atmosphere that the square offers you and a bit of the roll decoration

The food is terrible, I asked for a roll and they don't even give it to you like in the photo, they put the minimum of literal ingredients on it, pure rice and made into a disgusting ball!

Great views Good to dry food ... Terrible attitude of the waiters!

INCIPIDO, AWFUL SERVICE The rolls were dry, tasteless. The orangeade tasted like a bad orange. The only redeeming thing was the kushiage, very good flavor. Slow attention and service. Not recommendable.

Very bad service. We ordered the 2X1 rolls and they didn't bring it to the table and we were waiting. Until we talked to the waitress and she told us that she didn't know that we want the 2X1. They change their schedule because today I went at 9:45 and they didn't attend me because they close at 9:30 and the google schedule is until 10:30 ??

At 20:00 (8:00 pm) at night, the waitress said no, they did not accept any more cards because it was already closing, but the restaurant closes at 21:00 (9:00 pm). It's a shame for the owner of the establishment

As the comments say: PESIMA ACTIVITY OF THE WAITERS. 1-We were waiting for the order to be taken and I had to go to the boxes to say what I was going to order. 2- I asked the waitress if she could bring me a cloth to clean the table and she did not bring it to me, but another couple arrived at the table in front and they quickly cleaned the table and gave her the menu (The others carry bags of purchases from expensive stores), I think they serve you better if they see you for money. 3- The food was dry and the rolls were smaller than that of the Americas Nothing to do with the Shishitto of the Americas, there whenever I go they serve me excellently and the food tastes much better