Tax Administration Ferreria - 02230 Ciudad de México

It is within the Tecnoparque facilities, so there is easy parking. There is an elevator, which facilitates movement for the elderly or people with disabilities. The service desk is only attended by one person, which slows down the distribution of shifts and the person is not well informed to give support to citizens. Their lists of tax offices (which they give you when asking for information) are not up to date, since the telephones there are not answering or are not. It seems to me that it is ineffective that they do not provide information and help via telephone or the Internet, since with that they would help the citizens to carry out their procedures more effectively, since they would have to stand in line to ask questions and that they would not know how to guide and that they would give you a piece of paper with outdated information, does not help at all and makes you spend valuable time and resources, only to receive the answer of "it is not here, go to the Setravi" Get on with it, Government! Why not make a call center for this type of information and citizen guide? You give work to more Mexicans and facilitate information and procedures to citizens, making all the work easier, even for you. Because not everyone has time to invest in these ups and downs and therefore, they leave many procedures behind for that. At least their facilities are clean. There are no bathrooms and much less photocopying service. They close at 3 in the afternoon.

Terrible service, they close before the established hours.

I went to pay the property of my apartment and asked me to please apply the discount for being an older adult. Previous information received by phone. They let me know the cost and today when I arrive the Lic tells me that he attended to me, that he was going to help me and that he discretely left 1800 pesos. Because he had done me a favor. Sorry, sir, what use is it that you proclaim in the change if there are corrupt personnel.

It is 10 am on a Tuesday, there are people waiting and public servants watching Netflix instead or relaxing with those next door. Public officials at the end of the day.

Due to the pandemic, this site is closed, and they only put a sign for you to go to the offices of the Audit Sub-Treasury, in Añil 180, Iztacalco ... super far. There is no number of reports and the other site does not answer either.

Always excellent care!! All the staff are very attentive, efficient and friendly! Thank you for doing an excellent job!

The guards are rude, especially with the elderly people. Due to the pandemic, it is closed. But they cannot give reports that you are attending for clarification. They also put the free of the branches but without address