Telmex Santa Anita - 45645 Tlajomulco de Zúñiga
3.7/5
★
based on 8 reviews
Contact Telmex Santa Anita
Address : | Carretera Guadalajara-Morelia, S/N, Km. 14.5, Condominio Santa Anita, 45645 Tlajomulco de Zúñiga, Jal., Mexico |
Phone : | 📞 +79 |
Categories : | |
City : | Jal. |
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Anel Cuevas on Google
★ ★ ★ ★ ★ Muy buen servicio solo hay una persona que para nada es amable tiene un genio horrible
Very good service there is only one person who is not friendly at all has a horrible temper
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Diego Avalos on Google
★ ★ ★ ★ ★ No te solucionan nada en servicio al cliente, lo mismo da que por teléfono o personalmente ?
They don't solve anything for you in customer service, it doesn't matter over the phone or in person ?
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Paola Alatorre on Google
★ ★ ★ ★ ★ El cajero está cerrado ? pero por parte de ventanillas te atienden muy rápido
The ATM is closed ? but from the windows they serve you very quickly
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juan luis carrillo avila on Google
★ ★ ★ ★ ★ Mi experiencia con las srtas. Muy amables pero el servicio de teñefonia e imternet pesimo
My experience with Ms. Very friendly but the teñefonia and internet service is terrible
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Octavio Guerrero on Google
★ ★ ★ ★ ★ Excelente atención por parte de los empleados, te orientan y asesoran rápidamente, solo hay que esperar turno
Excellent attention from the employees, they guide you and advise you quickly, you just have to wait your turn
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Arturo Valenzuela on Google
★ ★ ★ ★ ★ El personal es muy amable, hay poca gente y me atendieron rápido
The staff is very friendly, there are few people and they attended me quickly
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Ernesto Estupiñan Ulloa on Google
★ ★ ★ ★ ★ En general bien. bastante tranquilo. Aunque nunca están los ejecutivos de claro video...así que no hay quien resuelva problemas de ese tipo...
Generally good. fairly quiet. Although there are never clear video executives...so there is no one to solve problems of this type...
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Nerrly Celina Villarruel Barajas on Google
★ ★ ★ ★ ★ Muy mal servicio de parte del personal de la puerta. En realidad el señor parecía policía federal tratando a las personas que iban llegando a pedir información para ingresar como delincuentes. Se que estamos en pandemia y debe haber un control en todos los lugares, pero ojo en como capacitan a su personal para tomar las medidas sanitarias sin perder el servicio y la atención al cliente que es lo más importante en una empresa y más de este nivel. Que pena porque gracias a ese señor al cual no capacitaron bien me cambié de compañía cuando tocó mi turno porfin después de haber estado dos horas en el sol y yo solo iba a pagar. Quizá una cuenta de mil pesos al mes no le quite nada al dueño de telmex pero solo espero que sepa que en vez de ir perdiendo personas como yo de una a una podría ganarlas simplemente con capacitar bien a su personal que lástima de empresa va en picada lo sabemos todos. Es mi opinión y lo que me tocó vivir, quizá muchas personas tengan experiencias magníficas así como fue para mí 10 años con ellos, sin embargo este detalle que me hayan gritado y tratado como si fuera a pedir limosna me hace retirarme gracias !!
Very poor service from the door staff. In reality, the man seemed like a federal police officer treating the people who were arriving to ask for information to enter as criminals. I know that we are in a pandemic and there must be control in all places, but be careful how they train their staff to take sanitary measures without losing service and customer care, which is the most important thing in a company and more at this level. . What a shame because thanks to that man who was not well trained, I changed companies when it was finally my turn after spending two hours in the sun and I was only going to pay. Perhaps an account of a thousand pesos a month will not take anything away from the owner of telmex, but I just hope he knows that instead of losing people like me one by one, he could win them simply by training his staff well, what a pity the company is going downhill we all know. It is my opinion and what I had to live, perhaps many people have magnificent experiences as it was for me 10 years with them, however this detail that they have yelled at me and treated me as if I were going to ask for alms makes me withdraw thanks!
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