Tokai plaza eco Center - 45066 Zapopan

The culichi rice is my favorite, the portion they serve is abundant and the flavor, temperature and quality of the ingredients have been very good on my visits.

The slowest in the world, they believe that the beauty of their waitresses is enough to wait 45 minutes looking at them ? it took them 45 minutes to deliver me and I better cancel, people look for fast food and the way to get it fast, right? desire

Very bad, the food is not bad that I have had the opportunity to go to the restaurant. But never order in rappi, they stole rappi credits, my order never arrived and the delivery man never appeared in the application, I don't know if they delivered the food to the delivery man. 100 pesos is not much, but it is very annoying to see that they have very bad home delivery and rappi, I don't like that. I won't order rappi again, nor will I order from your restaurant. Bad service, I do not recommend it. My order was 02/13/22, they will know if they remember if they delivered it

Before, he ordered every week until we realized that the sushi with shrimp caused us stomach upset and on two occasions intoxication, where we vomited the rice and his shrimp. Most likely they do not store their food well or prepare it without hygiene. We will never go again.

Knowing that Tokai opened this branch in Fortín, I am very happy since I am a client of this franchise and of the great quality that they handle both in service and customer service. Unfortunately I cannot say the above about this branch, that since I entered their premises, I was not received, the young waiters were at the bar, laughing and making jokes, from my perspective playing with each other. I decided to ignore this, and took a seat, after a few minutes seeing that I was not being served, I spoke to one of the waiters who took our order. While waiting for the food, the jokes, laughter between them increased, even hugs behind the bar and inside the checkout box, this seemed strange to me somewhat uncomfortable because they made me feel that they were not taking the service seriously. The drinks took a long time to arrive, as well as the accessories on the table. Anyway, the drinks arrived and the food also forgetting one of the details that we described when placing the order. This place definitely does not represent the quality of service and attention that tokai usually has in other branches. I do not recommend it and would not return.

Rather than criticize, I would like to share my experience hoping that something will be done about it. The waiters were both new but that wasn't the problem, the problem is that no one seems to have trained them properly. Repeating several times the requests that I made by leaving dirty dishes on the table, Apparently I did not know on the menu we ordered 2 calpicas and after 15 minutes they told us that they had no problems paying by card and the food took a long time to arrive I have known the franchise for a long time and have never had any problems, which makes me think it is because their staff has not been properly trained. I can't complain about the food since it was really tasty, but John's attention has a lot to be desired.

Overall good, the place is small but nice, the bathrooms super clean, it has plenty of parking space. Good service in general, good sushis, good waiting time, they don't take too long. They accept card payment ?

The price is good, but when I asked to take some extra shrimp in my Mixed Culichi Rice, I was charged 50 pesos more, I have no problem with that, but it's literally three shrimp, I don't think so. Or inflation already hit me ? (The photo is just from the moment the order arrived).