Tommy Hilfiger Manacar - 03920 Ciudad de México

The staff was very friendly and helpful . Thank you Jaqui and Dafne

Excellent

The staff is very friendly and they mention the promotions they currently have. The store is a bit small compared to others but it has what you need. The quality of the clothing is good but the prices on some items are somewhat high. ♿The entrance is accessible to enter with wheelchairs but the space is a little reduced in the corridors. They measure the temperature when entering, give gel and the use of a mask is mandatory.

This is how they want you to take your clothes that you buy online or courtesy from the employees, especially the young "Rubio" who attends the store who believes that by wearing the brand puts him in the same position as us customers, I went to pick up 2 clothes that I bought online and they only limited myself to giving me a loose and blunt cutter to open the boxes of my packages, I kindly asked them for a bag to be able to carry my clothes and they denied it saying that they had no bags to which I asked them, "So if someone comes to buy something and they deliver the merchandise?" To which they responded is that we have few packaging which was not my problem since I am buying in the store, I attach a photo of how I took the clothes, the treatment was quite rude and disastrous by the employees of the store, besides that it is seen that it is not like they love to sell because customers enter and do not serve them, in short, they should pay attention to the comments since being a store of certain renown they should take more care of the selection of their employees starting for the image they give in his person

I would like to express that the staff they have in this branch is a disappointment, both in terms of attention and treatment. My experience, apart from being uncomfortable, made me realize that I am not the only one who has that perception since, seeing the reviews of this branch, there are people who have the same opinion. On Sunday, December 12, I went to the TH branch in Manacar to buy a dress, which I saw on the sideboard and asked where I could find it, they approached me in bad ways and there were only two of limited sizes, so I asked if they had more sizes And a brunette girl, with super bad service, asked me what size she was looking for, I told her 8 and she told me in a rather unpleasant tone: "Oh no, we don't handle that size here" super contemptuous which surprised me because if her intention was make me feel uncomfortable because of the size, she is much bigger than me, anyway I very kindly said "thank you" and went to the other hall to continue looking for something else, for this I went through the box and heard that the boy with painted hair As blond he says to me: "It doesn't happen there" super haughty, which I ignored assuming that he was not referring to me since he could not speak to a client like that, it should be clarified that he did not know that there was no passing through that place where I unconsciously crossed, when I am seeing or Another dress, I hear the "blond" boy say to the dark-haired girl "Do you think you are at home?" Referring to me, when I see that there is no one in the store other than me and a man who seems to be waiting for someone from the dressing room, I realize that if they are talking about me and I told him if he had any comments, and he says again super haughty , "Yes, you can't go around here" to which my answer was, "I didn't know it and I didn't do it intentionally." They are in a market although they act as if they were in one and I went to the exit of the store I approached the security of the square to expose this situation since I could well have stayed and bought something which was totally the idea but honestly the people who are entrusted with the store are not the right ones and far from encouraging the purchase or the welcome, they make the experience as unpleasant and annoying as possible. Be careful, check the reviews of the store because I am not the only one who has a similar experience in this branch, they even refer to the same people and this leaves them super badly off as a brand. For my part, I will not buy again in your store and less in this branch as long as they do not encourage good treatment and can train your staff to have service skills.