Torre Médica Santa Anita SA de CV - 57460 Nezahualcóyotl

The medical service is not of quality, since they do not apply a clinical history of first contact (the doctor only made a minimal note after receipt of payment), they leave with the subjective information that the patient gives. The waiting time exceeds that referred by the nurse in charge and his personal treatment lacks quality, warmth and attention. I do not consider that the name of medical tower is appropriate when it appears to be a maternity service. They should have an agenda to improve the administration of appointments and that it does not seem like government care by cards, avoid that the specialist doctor has surgical procedures at the time of consultation and have to wait for patients for more than 2 hours and 40 minutes. They charge inputs without prior notice or cost notification. I do not recommend it for gynecology service. The worst thing is that you ask to speak to the manager and they send you to a doctor on call who will most likely use the complaints to annoy Dr. in gossip mode. The site does not reflect seriousness or professionalism. No clerk to speak. NOT RECOMMENDABLE.

Very bad experience, they charge too much, I paid almost 30,000 thousand pesos for something that hospital did not have, they only steal, not recommended for a family member to be hospitalized since they ask for a 7,000 deposit and when you go for your account statement they have already spent all the deposit, and lie about the diagnosis.

Highly recommended. Excellent care from doctors and nurses, especially surgeon Iván Calderón, a doctor who addresses his patients with great professionalism and humanitarianism.

My dad suffered a fissure in the acetabulum which required 3 x-rays; Before, after a reduction that required an operation in the operating room and one in his recovery, as well as cures for scrapes and cuts resulting from a run over, from the entrance to the exit of the clinic they behaved in a professional manner to attend to my father the price to pay approx. it was $16,000.00.

Before they treated me very well, but this time I went and once before, very badly the gynecologist who is in the afternoon is very despotic, I removed a subdermal implant and did not even suture myself so consulting another doctor it must have been that way since it is a deep wound; not to mention the place where I was treated most uncomfortable The previous doctor gave my son a sheet where he said that he arrived drunk when he was not even a young man who was injured at work.

My family member was admitted due to an urgent infectious process. He spent a day hospitalized, later they suggested that he had to spend another day there for observation. But the inflated prices did not allow us to do it despite the state of my relative. A Clonazepam pill was charged at $2470 pesos!!! They even wanted to do a chest X-ray because they suspected COVID, when they had done a PCR on admission and it came out negative. It should be clarified that my patient was admitted due to discomfort in the urinary tract. Pure unnecessary and above all INHUMAN payments.

I am very disappointed with the care my mother received from Dr. Alberto Morales Andrade... an otorhinolaryngologist. Very superficial attention and without any follow-up ... very quickly and on the run. As if it were a favor. Not even a prescription to know the diagnosis. But yes, the payment of 800 pesos goes in advance. Since I arrived the girl at the reception had no idea about my two appointments that I had already made days before. And by message I asked if the ENT doctor could treat me... Even so, his attention left a lot to be desired and the treatment he recommended had no effect.