U-SAVE RENT A CAR - 77710 Playa del Carmen
2.6/5
★
based on 8 reviews
Contact U-SAVE RENT A CAR
| Address : | Av. 10 Hotel Riviera Caribe Maya, 10 Avenida Sur 10-local 2, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico |
| Phone : | 📞 +98878 |
| Categories : | |
| City : | Q.R. |
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José Fresco on Google
★ ★ ★ ★ ★ Reservamos un auto por Expedia y al ir a buscarlo no lo tenían disponible, por lo que tuve que ir a otra agencia.
Antes de irme la persona a cargo me comentó que había otras treinta personas en mi misma situación, y que les era imposible administrar la disponibilidad con Expedia (!).
Por otro lado, la hora de apertura de la oficina es a las 9hs pero el encargado abrió 9.20.
 We booked a car through Expedia and when we went looking for it they didn't have it available, so I had to go to another agency.
Before I left, the person in charge told me that there were thirty other people in the same situation, and that it was impossible for them to manage availability with Expedia (!).
On the other hand, the opening time of the office is at 9 am but the manager opened at 9.20.
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Florent Tobias on Google
★ ★ ★ ★ ★ Agence de location a fuir !!! Pour les gens qui souhaitent louer une voiture pour profiter de leur vacances évitez vous beaucoup de soucis et n'allez surtout pas dans cette agence !!!
Le vendeur nous à facturé une journée de location en plus sous prétexte que l'on a rendu la voiture 40mn en retard, sachant qu'au début de la location nous avons fait l'effort de nous lever à 7h du matin pour recuperer la voiture à 9h car "cela l'arrangeait". Nous avons donc fait des efforts envers la personne de l'agence pour être en retour escroqués.
Aucune considération envers l'humain et service pitoyable.
Rental agency to flee !!! For people who want to rent a car to enjoy their holidays avoid you a lot of worries and do not go in this agency!
The seller charged us a rental day and more on the pretext that we made the car 40mn late, knowing that at the beginning of the rental we made the effort to get up at 7am to pick up the car at 9am because "it suited him". So we made efforts towards the person of the agency to be in return scam.
No consideration for the human and pitiful service.
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held geis on Google
★ ★ ★ ★ ★ Waardeloos. Geen auto beschikbaar terwijl we al betaald hadden. Niemand die zich verstaanbaar kan maken of ons kan helpen.
Worthless. No car available while we had already paid. No one who can make themselves understood or help us.
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Cherie Mathisen on Google
★ ★ ★ ★ ★ Did not rent from them and don't suggest it. Terrible location and shady little guy in there who demands you pay $25 per day in "mandatory" insurance.
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John Lott on Google
★ ★ ★ ★ ★ Went to pick the car up and the office was closed. Guy showed up an hour late and then told me he doesn't have a car for me. Tried to blame Expedia for the problem but I can see this is what happens to most people who book this location. Do not use this company!
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Yakubovskaya Elena on Google
★ ★ ★ ★ ★ Terrible service! I would really advise not to book through them. I booked the car online and when I came in to get it, the guy said that they don’t have any cars available and that he couldn’t help me with anything. He was super rude and made me feel like it’s my fault.
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Alex Helm on Google
★ ★ ★ ★ ★ Booked a van through Expedia, walked forever to get there and the employee without looking up from his cell phone game said " we haven't had vans available for weeks". When I told why it allowed me to book on Expedia he just said. "Yeah I've been meaning to get that updated".
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K Koopen on Google
★ ★ ★ ★ ★ Made a reservation through rentalcars here. Although when we wanted to pick up the car there was a woman who said she could not help us,there was nobody to check the reservation and she didn't gave anymore info and didn't do anything to help us. Never go here it is a total scam
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