UMF 57 IMSS - 97219 Mérida

I call to make an appointment for the family doctor and nobody answers the phone in the office that corresponds to me on 12

Slow and by appointment they do not respect the time.

I applaud the service and attention of the IMSS la ceiba.Nothing to see c / caucel terrible service ?

The treatment like every public service is bad but since it remains when one is poor

Day May 28, 2015. Terrible emergency service of this place. Slow attention and bad conditions. Today I went to take care of myself and I retired of my own accord when I saw that after some residents consulted me (one of them with little service aptitude, face of X without giving you many explanations of what afflicted me) they left me lying on a stretcher of cold green vinyl and without sheets (this shows poor hygiene) to channel me with a serum and medicines recommended by them, I was about 15 min waiting for them to come to channel me and already seeing that nobody came to tell me and do something to me, I got up to ask. It was then that the doc chief on duty tells me that the delay was due to the fact that they were writing the entry note in the computer and the order for nursing. I say how much time do they need for that activity but they are neither butchers nor mechanics? I say while you are writing such a document, you may be passing the necessary medicines to calm your pain. What a coincidence that just that I get up and I'm going to ask, the resident comes out with the letter-size sheet where only a quarter of the sheet was printed. That is, the content was not extensive. And he gives it to the nurse who was sitting talking to the receptionist. To which my wife who was waiting outside required information about my status and if they were attending to me and I could not give that information because I did not know. What is this lady sitting there for? Little service aptitude. It was only enough to tell my wife. Right now the Czech and I tell him, and thus reduce the uncertainty of my wife who knows nothing of anything outside sitting. Seeing that the time I have been lying in that cold bed and without sheets without attention does not coincide and the cause of the delay that is the writing of the note of "entry" in the computer is I get angry and decide to leave. I ask for my affiliate meat and I retire pissed off. It should be noted that there were no other patients receiving or waiting outside to be treated. I only listened to how they talked and how residents passed from one place to another. I was very aware that my wife was outside waiting for me and I had a deep picture of tension headache, that is, terrible headaches and had made the effort to take me in the car with that strong discomfort. In my wife's complaint to the receptionist, the lady laughed mockingly when she was told that her attention was very bad and her was unprofessional. Of this I am going to complain to the address of this place. A great tache for the emergency shift of this day.

Terrible service, they do not provide complete information, they make you do a lot of laps when they can tell you everything from the first time. Be more aware of the gasoline and improve the attitude of the reception. The people are not to blame for having a bad day. You are providing a service recouendenlo. Good day.

La Ceiba imss in this place everything is handled with appointments and to make appointments you have to make long lines accompanied by a lot of patience The person who gives an appointment in the morning shift Mr. Is very polite and gives good treatment When you touch blood or other tests you have to arrive at 5 a.m. or before to be one of the first to attend The results are sent to dr. Familiar and when you go to the consultation, they give you these results This is how all social insurance works

What is the use of making an appointment, if the doctor goes on vacation they make you wait two hours, how is it possible that they have no substitute. With an appointment I waited more than two hours, and it was only to pick up medicine, it was not even for consultation, it does not take 3 minutes to write the prescription.