Velas Vallarta - 48354 Puerto Vallarta

This resort is overall the best value that I have come across in Mexico. The staff is professional and friendly. The grounds are meticulously maintained and the food is very good. There is every amenity and activity imaginable so there is always something to do, but if all you want is to kick back and relax that is available also. Hard not to completely enjoy ones self.

We just spent 11 days there over Christmas.... This is a great resort that even when it is full, it still feels like there are not many people around. 2 pools, lazy river, and walking distance to the shops and restaurants of the Marina. This is a safe and fantastic location. Fixed cab fares all over the city make it easy to get around!! We don't do the all-inclusive package. When we fly in we cab over to the grocery store for drinks, and breakfast and lunch food and then eat dinner of at one of the dozens of restaurants in the marina. The grounds or this resort are LUSH!!

This resort is one of a kind with the level of service and care for their guests. Betty in guest services is AMAZING. We left brand new swimwear in our room and not only did she search & search until she recovered it but she also went out of her way to quote out reasonable options to ship it back to the U.S. to us. Her level of service and care went above and beyond. Our trip was amazing but the fact that we received the highest level of service from this Velas team , means all the world. Even after our stay they are on top of ensuring customer satisfaction. We will absolutely go back to visit this resort.

Smaller resort than we are use too, but absolutely perfect! Resort was clean and definitely accomplished the tropical beach vibe. Beach was open and again clean. Food was delicious and service was top notch! Everyone was so accommodating and definitely made our stay comfortable and memorable. We are definitely coming back!!

This was our first time at this resort. I was a little away from the popular old town area and we initially thought that would be an issue. But it was great to have a place a little bit away from the busier high tourist area and have our own private very well-manicured beach. It was a short drive from the airport and it's a short walk to the Marina which has many small shops and restaurants. Also don't miss the Market on Thursday nights. The service at Velas was great, everyone was very welcoming and looking to make our stay the best it could be. When we arrived I did share some comments about the resort. The same day they replied and followed up to make sure everything was to our liking. We very much enjoyed our stay and look forward to visiting again in the future.

Such a wonderful family friendly resort! Great staff, super clean environment. Safe and secure. We have gone with big groups and small groups and never had a bad time. Rooms are always clean. Food is always good. Staff is super caring and helpful.

Absolutely the nicest most attentive crew from top to bottom. Unfortunately the food is very inadequate and other than breakfast far below average for a all inclusive. One night my wife was served almost raw lamb meatballs. They were of course apologetic and tried to appease us with champagne and chocolate strawberries. We don't drink alcohol but the strawberries were good. The location...right by the airport and all day long it sounds like you might be under attack! Imagine a Resort right next to an airport. Compared to the Hyatt Ziva and Grand Fiesta Americana it ranks below the Hyatt but slightly above The Grand Fiesta Americana. The beach was rough all week we were there but the pools are beautiful and not to crowded. Finally they are priced like a 5 star resort but in reality a 3.8 to 4.2 is what is more fair. You will have fun there because the people are incredible it's just that the old outdated Resort needs updating and the restaurants are simply not fitting a quality resort. Even the covered cabanas down by the beach are so old that we got cooked although completely under cover. You can do better for the money, but it's safe completely clean and the staff tries hard to please.

This was an amazing place! We had a family trip so we had a large group. They made every effort to accommodate us. We all had so much fun! The place is gorgeous. The food and drinks were great. The staff was the BEST part. We had such fantastic service.