Veolia Villa Asuncion - 20280 Aguascalientes
3.1/5
★
based on 8 reviews
Contact Veolia Villa Asuncion
| Address : | Centro Comercial Villa Asunción, Blvd. José María Chávez 15, Martínez Domínguez, 20280 Aguascalientes, Ags., Mexico |
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| City : | Ags. |
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Elena Espinosa on Google
★ ★ ★ ★ ★ Poca actitud de atención de las cajeras, ambas de mal humor.
No sé si es por el rumbo o el "tipo de clientela" porque parece que las entrenan para tratar groseramente a los clientes.
 Little attitude of attention from the cashiers, both in a bad mood.
I don't know if it's because of the direction or the "type of clientele" because they seem to be trained to treat clients rudely.
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Luis Diaz on Google
★ ★ ★ ★ ★ Es rápido la atención. Con el cambio de oficina es más amplia. Para pagar hicimos fila por 25 min.
Attention is fast. With the change of office it is more spacious. To pay we stood in line for 25 min.
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Norma Gutierrez Romo on Google
★ ★ ★ ★ ★ Excelente servicio. Las chicas que atienden muy amables. A pesar de haber mucha gente estaba fluido
Excellent service. The girls who serve very friendly. Despite having a lot of people it was fluid
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Nely Fuentes on Google
★ ★ ★ ★ ★ Se tardan demasiado está una filota y solo una persona dando atención al publico mala organización y las empleadas con sus getas ya no se que es peor si el Oxxo o aqui...paso más de media hora esperando dónde escribieron que trajera el recibo de CFE y cuando me atendieron me dijeron que ese recibo no que era predial
They take too long, there is a bunch and only one person paying attention to the public, bad organization and the employees with their getas, I don't know what is worse, the Oxxo or here... I spend more than half an hour waiting where they wrote to bring the CFE receipt and when they attended me they told me that this receipt was not that it was predial
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EnjoyDay Travel on Google
★ ★ ★ ★ ★ El servicio pésimo, mucha apatía por parte del personal, no te resuelven nada y solo te dan respuestas iguales a los conmutadores, parecen grabadoras. No recomiendo está empresa. Veolia, no toma lecturas reales de los medidores y te cobran el doble cuando no consumes agua. Se la pasan robando a la gente. Y como no tienes otra opción abusan y te obligan a pagar o te quedas sin agua.
The lousy service, a lot of apathy on the part of the staff, they do not solve anything for you and they only give you the same answers to the switches, they seem like recorders. I do not recommend this company. Veolia doesn't take real meter readings and they charge you double when you don't use water. They spend their time robbing people. And since you have no other option, they abuse and force you to pay or you run out of water.
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Sharis G Soto on Google
★ ★ ★ ★ ★ No hay tanta fila, la atención fue rápida, sin embargo, el servicio en sí, es ultra deficiente, me refiero a que no específica que pagas, la app intermitente, por lo que los pagos no me parece seguro realizarlos, además de las interminables, considerando que el agua en la ciudad es muuuuuy poca.
There is not so much line, the attention was fast, however, the service itself is extremely poor, I mean that it does not specify what you pay, the intermittent app, so the payments do not seem safe to me, in addition to the endless , considering that the water in the city is very little.
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Elena Hernandez on Google
★ ★ ★ ★ ★ Me llegan dos recibos de agua! Y solo tengo un medidor, ya van infinidades de veces que voy a sus oficinas para que me den solución y solo mandan a mi domicilio a un verificador que revisa que efectivamente solo hay 1 medidor y el otro pues se lo inventaron... aun así me siguen llegando dos recibos ya fui y fui y fui y no me resuelven nada!!! La señoritas que atienden de verdad no saben ni lo que están haciendo me dicen que no pague ningún recibo hasta que se resuelva y a los días llegan a la casa a cortar por falta de pago así que tengo que pagar los dos recibos, de verdad su ineptitud es sorprendente!!! Y ni hablar de que llevo un año intentando cambiar a mi nombre el recibo por que hasta me han dicho que tengo que llevar al antiguo dueño, teniendo yo las escrituras a mi nombre de verdad un pésimo servicio!!!
I get two water bills! And I only have one meter, there are countless times that I go to their offices to get a solution and they only send a verifier to my home who checks that there is really only 1 meter and the other one they invented... even so I keep getting two receipts and I went and went and went and they don't solve anything for me!!! The ladies who really attend do not even know what they are doing, they tell me not to pay any receipt until it is resolved and the days they come to the house to cut due to non-payment, so I have to pay both receipts, really their ineptitude it's amazing!!! And not to mention that I have been trying to change the receipt to my name for a year because they have even told me that I have to take it to the former owner, since I have the deeds in my name, a really lousy service!
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Rodrigo Hernandez on Google
★ ★ ★ ★ ★ De 3 cajas, sólo abren 2. Hay dos módulos de atención personal para seguimiento a las dudas y aclaraciones.
Out of 3 boxes, only 2 open. There are two personal attention modules to follow up on doubts and clarifications.
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