Veterinaria los Arcos - 76020 Santiago de Querétaro

Excellent attention from the veterinarian Eduardo

Excellent service .. and attention

Excellent attention from the MVZ Miguel Ángel Fernández. He has cared for my dogs, of various breeds (Boxer, French, Maltese, Golden, etc.) for several years and always with efficiency, kindness and very good treatment.

A few days ago I took my puppy to have his hair cut and bathed, they left everything shorn, in some parts of his body they left hair, they did not cut his nails and they did not bathe him, at the time of claiming, they insisted that if They had given him the services and that the puppy was not left very well, I think that no matter how scared a puppy may have, they must have the ability to make the animal feel confident and allow itself to be manipulated or else the puppy does not He lets himself talk to the owner and reschedule the appointment, and not do a terrible service like the one they did to my puppy. Maybe they treat the rescued dogs differently because the puppy they carry was rescued, and I think that should not affect because in the end they are being paid

Excellent service. The doctors solved all my doubts and cared for my puppy not only professionally but also lovingly. I am very satisfied with the attention provided.

The Doc is very attentive, explains in detail and answers questions.

Take my greyhound by bath (no hair grows) come back with 7 stitches in the leg, and charging me a super account for a damage they caused in I do not know what point of the bathroom, if it does not require scissors or hair machine . They do not handle first class medicine, they cooked it and left for a month trip to Texas. They ask me to come back in a week to have them removed (they are not absorbable) I answer: I go on a trip and they say "take them off after 30 days you come back No problem is a puppy. " If my dog ​​with chip and pedigree record trampled him, without fearing the consequences and without my consent or authorization letter to Surgery and anesthesia induced him, I do not want to think what else they have done. How can they be expressed like this in a veterinarian. "Well, it's a puppy, there's no problem." The owner condones the extra payment for antiseptic, after I got pissed off for demanding my rights and defended my dog.

Very bad. I specifically asked to have my.dog's face groomed like Snowzer and they just clipped his mustache and beard. They seem to have no idea what they are doing. And they charge as if they were professionals.