VivaAerobus - 77530 Cancún
2/5
★
based on 8 reviews
Contact VivaAerobus
Address : | Terminal 1, Carretera Cancùn-Chetumal, Benito Juárez Km 22, 77530 Cancún, Q.R., Mexico |
Phone : | 📞 +88 |
Website : | http://www.vivaaerobus.com/ |
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Airline
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City : | Q.R. |
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Jerome “The Jym” Daivs on Google
★ ★ ★ ★ ★ DO NOT FLY! Absolutely horrible! Very unorganized! Very Very poor customer service! They canceled my fight an hour before it was supposed to take off. They booked me a new flight for the next afternoon. I found an earlier flight and tried to get a flight credit and they refused. When I asked to speak to a Manger they said call back tomorrow an hour before your fight leaves.
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Вадим Джагаев on Google
★ ★ ★ ★ ★ It's the worst airline in the world. disgusting service and staff, the flight was delayed for more than 4 hours and driven to different boarding gates in different blocks. I will never use the services of this company again, and I do not recommend it to you!!!
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Haneeya .A on Google
★ ★ ★ ★ ★ Worst worst worst worst worst a million times. I have traveled numerous airlines. But this my friends, takes the cake for being the worst. From customer service to being on time. They must shut down.
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Emmanuel Felix on Google
★ ★ ★ ★ ★ It should not place in the plane if they can't provide the wifi!!!!! I just paid for the movie and I can't watch it! Disappointed in viva-less company. Going to dispute to get my money back.
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Ayman Ali on Google
★ ★ ★ ★ ★ The most unprofessional airlines I experienced. They checked in our bags and charged us for the extra bags and then after the charges. They told us we need a visa to go to Columbia. We struggled to get our bags back and even worse no one speaks English. We had a terrible experience.
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Mary Ann Rabor on Google
★ ★ ★ ★ ★ They moved my flight and didn’t inform me. I came to the airport only to be told that my flight was yesterday. No explanation. No assistance. They won’t refund and what’s worse is that there wasn’t any flight on that day anymore. I had to get a one way flight to Cancun now for an exorbitant price and was stuck at the CBX to wait for our flight the next day. Had to spend for a hotel for one night in TJ. Never again with this airline. I will not even recommend VivaAerobus even to my worst enemy.
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Reuven Ben Moshe on Google
★ ★ ★ ★ ★ Just don’t!
They will find how to charge more money from you.
And when they find will manipulate you to pay by calling your name as last call to departure with is not true.
Can’t believe this is an airline, more like gang.
Do your self a favor, book somewhere else you will pay less at last.
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h le on Google
★ ★ ★ ★ ★ Do Not Use unless your #1 priority is saving money.
Hands down the worst airline I've ever used. I trusted someone else to book my flight for a cancun trip from TJ and this will be the last time I will let someone else book my flight. Before the day of departure they changed our times multiple times and canceled our flights just to have us rebook the exact same flights with different flights number. They do not provide water nor snack on the flights. When they have delays they don't exact tell you anything about why the flights are delayed. They caused me to miss my connecting flight due to a 3hr delay. They changed our flights from a 2-3hrs layover to 12hrs layover... 5hrs flight with no water provided. I will never use them again.
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