Wyndham Alltra Cancun - All-Inclusive Resort - 77500 Cancún

We just left, sadly, and are already missing this place! Like other reviews mentioned, their food is great! We've stayed at many all inclusive resorts and this one has one of the best food options. The food actually taste good! The best thing about this resort is how it feels small but yet big. The one thing that is annoying at most resorts is the 10-15 minute walk to your room from all the activities, but at this resort, you're back in your room in 3 to 5 minutes. The rooms are very conveniently placed around all the activities. But yet you still can't hear all the noise. It's great! We loved not having to take long walks back to the room from the pool, beach, or restaurants. The beach is great and feels very private. Overall great location, great resort. Very happy we stayed here. Service and staff are all on point! They are all great people!

We were there last month for spring break. The check in process was very smooth. We asked for ocean view and were put in a horrible room that felt like I was walking into a underground room with an insanely loud AC unit. However, they were very accommodating and immediately gave us another room with pool and ocean view. Staff was very friendly and welcoming all over the hotel. The entertainment staff is EXCELLENT and make the stay so much more fun for all ages. On our fourth night we had dinner on the beach and they did a fire show, it was amazing to say the least. The only things I feel they need to work on is better food and the facility needs to be remodeled/upgraded. Rooms smell very musty and the appearance is old. Hallways look dirty and outdated where the bedrooms are located. They also need another pool . One fairly small pool for the amount of guests they have is not enough. Overall it was a good stay. Make sure you visit Candelario at the bar, he was great.

Overall, we had an absolutely amazing experience with Wyndham Alltra Cancun. A few specific comments that I hope people find helpful. We stayed in room 2216 which had an amazing view however we literally think the room might have been haunted. We had several occurrences of the lights turning on and off by themselves and would also have the closet door open by itself. Nothing major however when you’re sleeping in the dark and all of a sudden the overhead light turns on and then back off multiple times it can be a little unnerving. We have stayed at numerous all inclusive resorts before and this was the first one I’ve stayed at where I really felt like every single employee cared about us having a good time and taking care of us. The employees were all super nice and helpful and looking for ways to serve us and ensure we were happy and taken care of, it was truly an amazing experience from that perspective. With that being said, I do offer a few opportunities for improvement: •The mini-bar was never stocked with the right beer for me, I left several notes for the person stocking the beer asking for a specific type but it never happened, not a biggie since I just walked down to get it but that would have been nice •We didn’t notice there was a water filter to fill up water bottles until our very last day of our stay (as we were checking out). I drink a ton of water and used a ton of plastic water bottles which I felt like were a waste, I think knowing I had an option to drink filtered water out of my water bottle would have made a huge difference and these filter stations should be pointed out during the check-in process. •The rooms are a little worn… however I know the resort is working on upgrading them as they were working on the one next to our room during our stay. •The mattress was very uncomfortable, we complained about it the first day and nothing ever happened. I know different people like different types of mattresses and my wife and I like different kinds and neither of us liked the one we had. Even with all of these opportunities for improvement I will say our stay was an excellent experience and we will definitely keep this place in mind if we return to Cancun.

Stayed at Wyndham Alltra Cancun for a week during April 2022 (spring break). We really enjoyed our stay. Very nice pool, beautiful beach and weather. The room was spacious and beds very comfortable. The food was pretty good with lots of options. My wife got a massage that she was very happy with. Tons of entertainment at pool and beach during the day and indoors by the main bar at night. It's also convenient to Downtown Cancun and other landmarks.

Can't wait to return all ready planning next trip. The beach area was awesome clean and the water so clear and blue also not rocky was in the water ever day all day. Many food choices and the alcoholic was great. Staff was very friendly. We did a wine and food tasting Gerry was awesome. He taught us a great deal about wine. Had a ocean front room loved it. I understand Wyndham just bought the resort and will make many changes. I only disliked one thing the AC was so loud I turned the TV up but I'm sure there are aware of it and working on it. I will be returning this year so worth the money.

Service was fantastic. The beach was phenomenal compared to other resorts nearby. It was flat with a very easy area to enter and chill in the water without giant boulders blocking your way. Waves were perfect for boogie boarding fun. Wait service on the beach was very prompt (Diego and Jonathan) with a bar at the very back of the beach was crazy convenient. There is also a taco station next bar that is easy to miss. The resort was extremely clean. They had a fun program or entertainment every night and activities to involve kids. The Italian restaurant workers were very fun and trying extra hard to ensure you were having a great time. Food overall among the entire resort was just above average as an all inclusive (talking about the buffet food), but better than I remembered from a long while back. The selection was extremely sufficient. Some buffet style restaurants have different themes each night. The barbecue night was phenomenal. The Asian food could use a little improvement but I only had a small sample to judge from. For the price it is definitely a place I would not hesitate to book again if I were to come back.

I don’t even know where to begin. This trip was everything we wanted in our family vacation in more. Each night we would go to our room amazed with the day where had. I’ll begin with check-in, everything was great. Everyone was so welcoming, we arrived to welcome drinks and were in and out. Just like any resort I’m sure they have busy times but the counters were always fully staffed. The amenities and events for the kids blew me away! The kids club I can’t speak highly enough of the entire team and thank them for loving our babies so much and giving them the best vacation. The highlights were the foam party, dream catchers, wax hands & balloon fights. They went above and beyond and the kids LOVED every minute. The kids area as an entire area was loved so much by every kid. The food- all I can say is WOW! My husband and I travel internationally twice a year and typically like an all inclusive, this was the best we’ve ever encountered! And the Italian restaurant was beyond AMAZING! Particularly Alberto as the server, we even went back and requested him as our server. Last, the entertainment was great. Luigi did a get job at hosting every day and evening and really made our days that much more enjoyable. If you are in doubt at all, don’t be! This resort will go above and beyond and is worth your time! We had the best family vacation. We travel as a family of 9, with 3 kids! And I can’t thank them enough for making memories for our kids that will last a lifetime!

I took here a 10-night vacation with my boyfriend and an another couple and we had the best of times. The rooms are spacious and clean, and the bed was perfectly comfortable. The hotel has 4 restaurants, one of them buffet, with great food. I didn't have my hopes up regarding the quality since I'm a bit picky with food, but there are plenty of options to choose from and everything tasted great. Drinks were also good. The 24/7 cafeteria was a nice plus. The hotel staff was extremely friendly. My only complain would be the check-in time: even with only 4 groups before us, it took longer than an hour. I would highly recommend this hotel.