Yellow Transfers - 77500 Cancún

Name: Yellow Transfers - 77500 Cancún
Address: Carretera Cancún-Chetumal, Km 22, 77500 Cancún, Q.R., Mexico, Q.R.

1.7/5 ★ based on 8 reviews

Contact Yellow Transfers

Address :	Carretera Cancún-Chetumal, Km 22, 77500 Cancún, Q.R., Mexico
Phone :	📞 +99897
Categories :	Transportation service , Department of Transportation ,
City :	Q.R.

Carretera Cancún-Chetumal, Km 22, 77500 Cancún, Q.R., Mexico

Best Transportation service in Mexico

T	The Five Star Nomad on Google ★ ★ ★ ★ ★ We booked a round trip from Cancun Airport to Playa Del Carmen. The supershuttle / yellow transfers booth being in the domestic arrivals hall, we thought they must be a reliable company. Wrong. The ride down was fine, despite the driver rather cheekily asking us to buy him a red bull because he was (worryingly) working through the previous night. The ride back however didn’t show at the agreed pickup time of 2.30pm. Cue calls to the three numbers they provided - plus a 4th from google - all of which went unanswered. The driver finally showed at 3pm, just as we were booking a taxi, before proceeding to explain why it was his company’s fault and not his. Oh, and side note, if you’re a driver really wanting to earn a tip after that, you might think about offering to help load a bag or two into the car. Bottom line: I would never use Supershuttle again.
R	Rodolfo Moreno on Google ★ ★ ★ ★ ★ Like others, I suggest you steer away from this company. Hired them for round trip. Scheduled my return 24 hours in advance as required, and they never showed. When I called to ask where they were, they claimed the driver had stopped by already but we were not there. This was not true however since we were waiting for 30 mins prior to the agreed upon time. Had to scramble to find another option to get to the airport on time. Now they are making it difficult to get a refund (no luck yet). Update: So about three weeks later, I received a refund for 1/4 the total amount. No explanation why after leaving me stranded and proving only a one-way trip they decide to only refund 1/4 the amount.
N	Nedal Abdo on Google ★ ★ ★ ★ ★ !!!! Caution!!!! Dont ever take a Taxi from the Yellow Transfers. When you don't agree with them on the Price. They will go to every other Taxi Driver you go to and tell them to Charge you the same Price. I preffer to book the Taxi from the Hotel. Dont take any from the Taxi services thats standing outside. They will RIP YOU OFF!!!!
M	M N on Google ★ ★ ★ ★ ★ OMG! The worst travel experience of my life. I paid for a round trip to and from the airport. They DID NOT pick me up at my hotel and suggested I take a taxi which I paid for as well. I not only triple paid what the cost should have been, but it made my travel morning and absolute nightmare. Why is this company still operating!? I demanded my money refunded but they just directed me to an email address. Wow. I feel so taken advantage of! I am hoping my credit card refunds me at least half the cost.
A	Amanda Fernandez on Google ★ ★ ★ ★ ★ Worst service ever! When we called to confirm our return to the airport in Cancun. We were Informed that we no-showed. This is impossible because we are holding a ticket that says our departure is tomorrow. We purchased our return at the same time we purchased our transport upon arrival. Clearly when the data was entered they entered the wrong date. Their customer service department said that our return must have been for January 2018, but we purchased on December 16, 2018. When asked how they will resolve their error they told us to pay for different transport and find someone to fight with arriving at the airport. We will have to pay twice for the same service. Clearly, we will never use this company again and advise all of our future guests at our rental to never use them either.
H	Hannes Valdi Stefánsson on Google ★ ★ ★ ★ ★ I booked a taxi from Cancun Airport on booking com and we were assigned to this company. I read here so many bad reviews and got really worried about my transfer. But there were no problems at all. Upon arrival to Cancún we were greeted with smile by the guy in blue t shirt. He was very helpful and friendly. Our group was arriving in two different terminals and he managed to arrange pick up from both terminals. We didnt need to wait anything (like previous reviews mentioned) and we got our car immediately. Driver was professional. Highly recommended.
S	Scott Isennock on Google ★ ★ ★ ★ ★ Don't buy a round trip to "save up to 40%" off. They don't come to pick you up at the hotel. They give you a number and an e-mail address, neither of which they answer. They charge you twice as much for your ride from the airport to your hotel, then quote you a reasonable price for your return ride back to the airport. So you pay 3x the price for them to take you to the hotel and then they will not pick you up ever again. So you get to pay once more for a real taxi service to take you back to the airport. Go through your hotel to get your transportation from the airport. Supershuttle is a scam. I wish I had read these reviews prior to me falling for the scam that they are doing hundreds of times each day.
E	Elena Kisel on Google ★ ★ ★ ★ ★ We booked through a third company before reading any reviews. After googling this company (ies), I became worried that we have made a mistake. I attempted to contact them via the email they provided to confirm our transfers, they never replied. I guess it's true that people usually only write about bad experiences. We did not have any issues with our transfers from the airport and back. We will be using this company (ies) again.