Centro de Salud Urbano Ciudad Lago - 57180 Nezahualcóyotl

Currently they are already treating general medicine and the care is of quality and it does not take long to pass you

Good health center, the only place where I could vaccinate my older adults and my baby's complete vaccination chart.

Very good attention from the staff, they are very friendly, attentive and careful when giving the vaccines. And they have an excellent sanitation protocol.

The public "servants" who work here are rude and despotic. They get overly upset if you interrupt their 8-hour "break." They deny service. Evil.

I appreciate the attention received from the Ciudad Lago Health Center, who gave us very professional attention, taking care of my parents who received the influenza vaccine at all times, they did not make us wait and from the sanctization and hand washing protocol at the entrance they were very attentive Congratulations on your excellent work

The director is very despotic. They open after and close before the established time. There is no order when serving people. The pharmacy manager is absent every so often because she gets bored or goes to the store (she said so herself)

Good afternoon, today I made a phone call to the health center located at Av Aeropuerto 10-11, Cd Lago, 57180 Nezahualcóyotl, Mex. A young lady answered me and asked if they had the influenza vaccine available and He said yes, that for children under 12 years old, pregnant women and older adults, I asked him the opening hours and he told me from 9 in the morning to 7 at night, I asked him, but that there is no shift change? and she answered me, you go from 9 to 7 and they should apply it, I said ok then in a moment I'm there since we have the three cases I am pregnant, there is an older adult and two children, she said ok good afternoon. We arrived at 20 for 1 and they mention that the nurse will leave to give information, they took time to leave at 1:15 and they mention that the children do not enter by age and that the vaccination schedule was from 9 to 1 and from 3 to 7, to wait for me until the next shift and that they will only be able to apply it to the elderly, I told them that they did not give me that information over the phone, they asked me who gave them that information and I told them well, don't take their name and they started me to say that administrative (who attended) and operative (who gave me reports at that time) were independent and handled different information, I told them that is not possible, total that the police, two nurses and a woman from the administrative came out and none of them got Okay, they mentioned to us if they want to go to the district, and I got angrier, I said, you can't tell me that, they have vaccines but they don't want to work, and well, I went to sit on the benches and they told me to retire. There were no people, we were just my mother-in-law, the children of 4 and 8 years old and me. All exposed to getting COVID due to bad information, bad attention and mistreatment, with whom I can upload my complaint because it is not the first easy time there have been 4 times that they give us bad information and the application of vaccines is with mockery, and one ends up accepting the situation for not generating problems, this time I flatly said if I am going to complain because I am pregnant and it is not good that they bring me like that. In addition to the comments of people on social networks say the same terrible service. Why do people who no longer feel like doing it keep working? Why the mistreatment? And why the speech of if you want or if you do not go elsewhere, I want you to tell me with whom I can make my complaint well and that there is a solution.

You still have to be waiting with a mask and that seems good to me, since there may still be infections