De´Longhi Group México - 11000 Ciudad de México
3/5
★
based on 8 reviews
About De´Longhi Group México
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Contact De´Longhi Group México
| Address : | Volcán 150-Piso 4, Lomas - Virreyes, Lomas de Chapultepec IV Secc, Miguel Hidalgo, 11000 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +8 |
| Website : | http://www.delonghi.com/ |
| Categories : | |
| City : | CDMX |
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Jasen Ocampo on Google
★ ★ ★ ★ ★ Compre una cafetera y no funcionó en su primer día de uso, la verdad no recomiendo esta marca.
 I bought a coffee maker and it did not work on its first day of use, I really do not recommend this brand.
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Jorge Castro on Google
★ ★ ★ ★ ★ PESIMO SERVICIO. PARA REPARAR UNA CAFETERA ME MANDAN A MAS DE 100 KM DE DISTANCIA. ADEMAS LA LINEA DE TELEFONO QUE TIENEN ES MUY MALA PUES SE CORTA LA COMUNICACION Y LA PERSONA QUE ME ATENDIO CASI NO HABLA ESPAÑOL. PARA NO COMPRAR ESTOS PRODUCTOS
TERRIBLE SERVICE. TO REPAIR A COFFEE MAKER THEY SEND ME MORE THAN 100 KM AWAY. IN ADDITION THE TELEPHONE LINE THAT THEY HAVE IS VERY BAD BECAUSE THE COMMUNICATION IS CUT AND THE PERSON WHO ATTENDED ME ALMOST DOES NOT SPEAK SPANISH. NOT TO BUY THESE PRODUCTS
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Jonathan Belmonte on Google
★ ★ ★ ★ ★ La peor experiencia de compra que he tenido, compre una cafetera y desde que llego fallo, se reporto y llevo 30 dias esperando me respeten la garantia.
su Centro de servicio es muy amable pero no solucionan, siempre ponen excusas y promesas de que te marcan o enviaran guias para envio de reparacion.
perdida de tiempo y dinero. una verguenza
The worst shopping experience I have had, I bought a coffee maker and since the failure came, it was reported and I have been waiting for 30 days for the guarantee to be respected.
Their Service Center is very friendly but they do not solve, they always make excuses and promises that they will mark you or send you guides to send repairs.
waste of time and money. a shame
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Atahualpa Gaytán on Google
★ ★ ★ ★ ★ No he comprado cafetera ni ningún producto, pero doy gracias a los que dejaron sus comentarios: NO COMPRARÉ ESTA MARCA y estaba a punto de comprar la cafetera en Costco México; pero veo muy malas referencias
I have not bought a coffee maker or any product, but I thank those who left their comments: I WILL NOT BUY THIS BRAND and I was about to buy the coffee maker at Costco Mexico; but I see very bad references
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Alejandra Hernandez on Google
★ ★ ★ ★ ★ De acuerdo con las fechas de los malos comentarios, me parece que la pandemia vino a darle al traste a muchas empresas que venden artículos y servicios. Quería comprar una cafetera en el Palacio de Hierro, sin embargo, los últimos comentarios dejan mucho que desear. Creo que seguiré usando mi Krups???
According to the dates of the bad comments, it seems to me that the pandemic came to ruin many companies that sell goods and services. I wanted to buy a coffee maker at the Palacio de Hierro, however, the latest comments leave a lot to be desired. I think I'll keep using my Krups???
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Carlos Bello on Google
★ ★ ★ ★ ★ El teléfono te atienden tardadísimo y alguien en inglés y no existe un centro de reparación en CDMX, solo dicen que lo más cercano es ir a Puebla... estas oficinas de qué sirven a uno como cliente??
They answer the phone very late and someone in English and there is no repair center in CDMX, they only say that the closest thing is to go to Puebla... what use are these offices to one as a customer?
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OSVALDO SUAREZ GONZALEZ on Google
★ ★ ★ ★ ★ Pésimo servicio , se me descompuso el molino de mi cafetera la cual cuenta con garantía todavía , tengo 3 Semanas tratando de que algún me resuelva , y al marcar su número telefónico me enlazan al Call center de EU ??♂️
Pésimo
Terrible service, my coffee maker's mill broke down which still has a guarantee, I have 3 weeks trying to get someone to solve me, and when I dial their phone number they link me to the US Call center ??♂️
Appalling
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Alejandro Ponce on Google
★ ★ ★ ★ ★ Acabo de comparar una maquina Delonghi y simplemente no hay donde acceder al servicio técnico. Viene un telefono en el manual que no existe. Como haces efectiva la garantía y accedes al servicio técnico? Tampoco en la pagina hay como Parece que se están escondiendo
I just bought a Delonghi machine and there is simply no where to go for technical service. There is a phone in the manual that does not exist. How do you make the warranty effective and do you access the technical service? Neither on the page there is how it seems that they are hiding
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