HSBC - 77500 Cancún
1/5
★
based on 8 reviews
Contact HSBC
| Address : | Avenida Bonampak MZ-1 Lt 12 SM 8, Zona Hotelera, 77500 Cancún, Q.R., Mexico |
| Phone : | 📞 +7 |
| Website : | https://www.hsbc.com.mx/ |
| Categories : |
ATM
,
|
| City : | Q.R. |
|
C
|
Carlos Ortiz on Google
★ ★ ★ ★ ★ Pésima atención, de 5 espacios para ejecutivos de atención al cliente, solo atiende uno, nunca está el gerente y no hay ni con quien poner una queja, la peor sucursal de Cancún POR MUCHO. no vengan.
 Terrible attention, of 5 spaces for customer service executives, only one attends, there is never the manager and there is no one to complain to, the worst branch in Cancun FOR A LOT. do not come.
|
|
S
|
Santiago Castilla on Google
★ ★ ★ ★ ★ mucha espera terrible atención a clientes, cuando le comente al gerente que es lunes y que hay mucha gente esperando para pasar, todos tenemos trabajo. solo me ignoro y dijo que no podia poner a mas de una persona a atender.
A lot of expect terrible customer service, when I tell the manager that it is Monday and that there are many people waiting to come by, we all have work. He just ignored me and said that he could not put more than one person to attend.
|
|
N
|
Nadia Almora on Google
★ ★ ★ ★ ★ Pésimo servicio, tardas más de 2 horas en espera por falta de ejecutivos en la sucursal y lo único que te dicen es que esperes, dan preferencia a gente conocida (llegó un cliente frecuente diciendo si la recibían saltándose la fila de espera) y preferencia a gente dueñas de empresas viéndose el trato diferenciarse por un estatus social.
Terrible service, it takes more than 2 hours to wait due to lack of executives in the branch and all they tell you is to wait, they give preference to known people (a frequent customer arrived saying if they received it by skipping the waiting line) and preference to people who own companies seeing the treatment differentiated by a social status.
|
|
T
|
Tess RR on Google
★ ★ ★ ★ ★ La peor experiencia en un banco
NO abran cuenta en HSBC, está sucursal además de incompetente, les importa más comer que hacer su trabajo
Alicia Alcocer Carrillo y la ejecutiva Alejandra
No hicieron nada por solucionar el problema, al contrario me trajeron un problema y eso desencadenó 6 horas perdidas, muchas llamadas y enojos 3 veces ir a la sucursal
El gerente Ariel Alcalá de la sucursal demostró su falta de liderazgo y atención al cliente en donde él como líder es el ejemplo de ellas y arruinaron mi día.
Y todavía tuvo el descaro de preguntarme si quería esperarme 1 hora para que terminara de comer Alicia
Mediocridad al por mayor!
Sálvense de está mala experiencia
Hay mejores bancos
The worst experience in a bank
DO NOT open an account at HSBC, this branch is incompetent, they care more about eating than doing their job
Alicia Alcocer Carrillo and the executive Alejandra
They did nothing to solve the problem, on the contrary they brought me a problem and that triggered 6 lost hours, many calls and anger 3 times I went to the branch
The branch manager Ariel Alcalá demonstrated his lack of leadership and customer service where he as leader is the example of them and they ruined my day.
And he still had the nerve to ask me if I wanted to wait 1 hour for me to finish eating Alicia
Wholesale mediocrity!
Save yourselves from this bad experience
There are better banks
|
|
A
|
Alinna Ruiz on Google
★ ★ ★ ★ ★ Pésima sucursal. Siempre muy tardado y nunca hay personal
Lousy branch. Always very late and there is never staff
|
|
D
|
Daza Dianiux on Google
★ ★ ★ ★ ★ La peor experiencia de banco en México, tanto en sucursales como vía telefónica. Por favor cualquier otro banco es mejor que este. No abran cuenta en HSBC.
The worst bank experience in Mexico, both in branches and by phone. Please any other bank is better than this one. Do not open an account at HSBC.
|
|
G
|
Geovanna Santamaria on Google
★ ★ ★ ★ ★ Pésimo servicio ,esperaba mas de una hora ,no están organizados ,luego vienes por un trámite que te obliga el banco para una actualización y aparte de bloquea tu banca porque se le pega la gana y esperas demasiado,horrible bancó
Terrible service, I waited more than an hour, they are not organized, then you come for a procedure that the bank forces you to update and apart from blocking your bank because it feels like it and you wait too long, horrible bank
|
|
B
|
BitratEB on Google
★ ★ ★ ★ ★ Debes estar preparado para estar más de dos horas ahí, y posiblemente no te den solución a lo que vayas a hacer y te digan “Una disculpa, Vuelva mañana si quiere”
You must be prepared to spend more than two hours there, and possibly they will not give you a solution to what you are going to do and they will tell you "Excuse me, come back tomorrow if you want"
|
Write some of your reviews for the company HSBC
Your reviews will be very helpful to other customers in finding and evaluating information
Recommend a place for you
