Krystal Urban Cancún Centro - 77500 Cancún

Name: Krystal Urban Cancún Centro - 77500 Cancún
Address: SM 4-A Mz 1, Av. Sayil 07-Lt 4C, Centro, 77500 Cancún, Q.R., Mexico, Q.R.

4.2/5 ★ based on 8 reviews

Contact Krystal Urban Cancún Centro

Address :	SM 4-A Mz 1, Av. Sayil 07-Lt 4C, Centro, 77500 Cancún, Q.R., Mexico
Phone :	📞 +998888
Website :	http://www.krystalurban-cancun.com/
Categories :	Hotel , Resort hotel ,
City :	Q.R.
Description :	Refined rooms in a polished lodging offering a relaxed restaurant & an outdoor pool.

SM 4-A Mz 1, Av. Sayil 07-Lt 4C, Centro, 77500 Cancún, Q.R., Mexico

Best Hotel in Mexico

M	Marcos Farias on Google ★ ★ ★ ★ ★ The place is very clean and they have parking on-premises and it's safe, gives you peace of mind. The breakfast has a variety of food and the coffee it's A+ Pool and bar make a perfect combination. The rooms are super clean and spacious. I do recommend this hotel.
j	jarvis williams on Google ★ ★ ★ ★ ★ For the price I paid, you can't beat the view. This is the 1st hotel outside of the states that made you wait to check. Even with a cash incentive. Because of that it took 1 hour to check in waiting in line. Room are no frill but will definitely do. Breakfast buffet was better than I expected. Close to every thing. Staff was nice and friendly. Shout of to front desk staff Perla.
B	Barnard Steyn on Google ★ ★ ★ ★ ★ Recently stayed at this hotel for two nights. AVOID IT. The check-in process was slow. The room was dirty, especially the curtains and bathroom. The room windows have never been cleaned. The air conditioning broke down. The rooms have no coffee machines or even glasses. The service at the pool is non-existents and it's impossible to get anyone to help you. For the same amount of money, there are many better places in the area.
A	Austin Brown on Google ★ ★ ★ ★ ★ Dirtiest room I’ve ever seen. Soiled towels and bedding. The balcony door didn’t lock, manager offered for someone to clean but we missed our dinner reservation just handling this issue. Offered upgrade but not until the next day. Avoid this hotel. Stay at a Marriot or something more reputable. 1 star hotel at best
A	Alicia Armas on Google ★ ★ ★ ★ ★ Stood here with my girlfriend. Individuals only speak Spanish majority but that was okay because I speak both English and Spanish. Pool service was great. Food was mediocre. Drinks were amazing. Very clean facility and rooms were extremely spacious. Thank you for a great stay.
M	Mylene Lopez-Nieves on Google ★ ★ ★ ★ ★ In general the room was very clean and modern. Not much lighting inside of the bathroom but acceptable. The Bed was comfortable. The service was lacking. Not terrible but it wasn't very good. Parking available for an extra fee but really cheap. Location was good. Multiple places to visit near by and ridiculously close to the Hotel Zone.
A	Alicia Davis on Google ★ ★ ★ ★ ★ This was absolutely the worst hotel I've ever stayed in!! They said they were a 4 star hotel but it was more like a 1 or 2 star. I wouldn't stay here again even if it was FREE! NOT CLEAN!! Dirty carpet in the halls and dirty walls! Hair all over the floor AND in the shower. Very basic! We had a broken door, leaking shower and Broken toilet. Almost 2 hours to check in. When you walk up to the front desk they don't even acknowledge you. When I called from the room we got a busy signal all 6 days we were there on every extension in the hotel. No microwave no fridge. Only one chair in the room so one of us had to sit on the bed all the time. I personally don't like sitting on the bed in street clothes. They only give you 2 towels and when I asked for more they never brought them up. Half of the outlets in the room were broken! It was just all around BAD!!! DO NOT BOOK THIS HOTEL!!!
A	Arianna Jay on Google ★ ★ ★ ★ ★ We booked a standard room that included a balcony. Our room was clean and the bed and pillows were comfortable. We had a nice view from our balcony. Location was great; Walking distance to the mall and many restaurants. Outdoor pool was clean and well-maintained. Poolside service was excellent – Special thanks to Marco who was welcoming and took really good care of us during our stay. Our booking included a free buffet breakfast, which was also great. Dining room was clean and there were many selections of food to choose from.