Peugeot Guadalajara - 45050 Zapopan

4.1/5 based on 8 reviews

Contact Peugeot Guadalajara

Address :

Av. Adolfo López Mateos Sur 2600, Jardines del Sol, 45050 Zapopan, Jal., Mexico

Phone : 📞 +
Website : https://www.distribuidor.peugeot.com.mx/lopezmateosgdl-vegsa/
Categories :
City : Jal.

T
Tania Martinez on Google

Mi carro entro a diagnostico el viernes 8 de abril. Diagnostico que se nos dijo que tomaría de 24-72 hrs. Hoy se cumplen las 72 hrs (sin tomar en cuenta el domingo, claro) y no tenemos diagnóstico. Cuando se compro el carro se nos dijo que en estos casos se presta un auto, para que no se quede uno inmovilizado, cosa que no es vdd ya que no han hecho un análisis para saber cuantos carros necesitan de acuerdo a los que tienen en servicio técnico. No tengo carro en que movilizarme ni diagnostico. El gerente con Pésima actitud de servicio solo me dijo y espérese que si no hay refacción aquí estará su carro por 3 meses y hay lista de espera para préstamo de automóvil de mes y medio. Muy insatisfecha con el carro (tengo 5 meses con el carro) y con el servicio!
My car went into diagnostics on Friday, April 8. Diagnosis that we were told would take 24-72 hrs. Today marks 72 hours (without taking into account Sunday, of course) and we have no diagnosis. When the car was bought, we were told that in these cases a car is lent, so that one does not remain immobilized, which is not vdd since they have not done an analysis to know how many cars they need according to those they have in service. technical. I don't have a car to get around or diagnose. The manager with Terrible service attitude, he just told me and wait, if there is no part, your car will be here for 3 months and there is a waiting list for a month and a half car loan. Very dissatisfied with the car (I have 5 months with the car) and with the service!
S
Saul Cervantes on Google

Atención de calidad muy personalizada. Excelente explicación de los planes financieros para adquirir unidad.
R
Ricardo Jimenez on Google

Pésimo servicio, llevé una camioneta Partner que con trabajos la pude llevar, está fallando muchísimo. Era una emergencia, por lo cual no tenía cita. La camioneta empezó a fallar de un momento a otro. Entiendo que tienen lleno, pero me obligaron a llevarme la camioneta a la agencia de Avila Camacho con riesgo a mi persona de que pase algo en el camino o simplemente me deje tirado. No pedía revisaran la camioneta en el momento. Si me hubieran dicho que podían revisarla dentro de 10 días no hubiera tenido problema. Pero me pusieron en riesgo al no aceptarla.
Terrible service, I took a Partner truck that I could take with work, it is failing a lot. It was an emergency, so I didn't have an appointment. The truck began to fail from one moment to another. I understand that they are full, but they forced me to take the truck to the Avila Camacho agency with the risk of something happening on the road or simply leaving me stranded. He did not ask to check the truck at the time. If they had told me that they could review it within 10 days, I would not have had a problem. But they put me at risk by not accepting it.
L
Lourdes Angelica Quiñonez Alvarez on Google

Pésimo servicio y atención, verdaderamente no sé cómo contratan a empleados tan incapaces y poco preparadas. Desafortunadamente cometí el error de comprar un auto que tenía infinidad de anomalías, a lo que no me enteraron de ello hasta el día de entrega. Por lo que les hice saber mi inconformidad y me recibieron el auto para "repararlo". Sin embargo, hasta el día de hoy no le pueden dar solución y ningún empleado recibe mis llamadas, tengo que ir fisicamente para poder saber al respecto. Ha pasado más tiempo el auto en reparación, siendo un auto nuevo, que lo que he hecho uso de él. Están completamente descalificados para ofrecer atención al cliente. Si alguna persona está interesada en comprar un auto aquí, les recomiendo que mil veces elijan cualquier opción en el mercado.
Terrible service and attention, I really don't know how they hire such incapable and unprepared employees. Unfortunately I made the mistake of buying a car that had countless anomalies, which I did not find out about until the day of delivery. So I let them know my disagreement and they received the car to "repair" it. However, to this day they cannot provide a solution and no employee receives my calls, I have to go physically to know about it. The car has spent more time under repair, being a new car, than I have used it. They are completely disqualified from offering customer service. If anyone is interested in buying a car here, I recommend that you choose any option on the market a thousand times.
C
Cristhian Partida on Google

Mejoraron ya su atención al cliente, muy bien por parte de Leonardo Garcia. Saco la casta, bien por la agencia, bien por los que atienden. Si cumplen con su palabra, tarde pero bien hecho y formales. Estoy satisfecho.
They have already improved their customer service, very well done by Leonardo Garcia. I take out the caste, either for the agency, or for those who attend. If they keep their word, late but well done and formal. I am satisfied.
G
Gabriela cueva chavez on Google

car agency
J
Jorge Carrillo on Google

Normal
l
luis rodriguez on Google

Ok

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