Suite Isla Mujeres - 77400 Isla Mujeres

Positive: Apartments where very comfortable and clean. Staff were very friendly. Loved our stay here.. Negative: It was a little far from the main area - not walkable..

Great place - very nice, clean apartment with balcony, pool and lake view. Host is very kind, makes you feel welcome and comfortable. Location also perfect - everything is near.

Pleasantly surprised by this super nice clean quiet apartment. Easy to find. Huge king size beds with memory foam toppers...sooo comfortable. Will return.

Pictures of this accomodation are perfect, but they're not showing the reality. Our suit was very dirty, glass on the table was sticky and all the door knobs. Shower was with a very low water preassure. Door lock was very hard to lock every time. We booked that hotel because in description we've red that they can give you bikes to use them on the island, but they weren't available first two days, so we had to pay for the cab. And when they got it back from the guests they were in very bad shape and not drivable. Our toilete broke, but the landlord fixed it very quickly. Our curtin fell off, and they fix it also. We killed a cockroach one night in the bedroom...I don't know if we were bed lucks, but somehow we didn't feel comfortable there?

Positive: This apartment is beautiful! It has a full kitchen which makes it easy to make some nice meals. There is a grocery store just down the street as well. It has a great view of the lagoon..

DO NOT STAY HERE!!! They will rip you off. The most horrible experience. We booked an apartment with sea view, but didn’t get any sea view. The owner of the place is a jerk. We had to wait 3 hours to get to the apartment because he wanted to charge us 75 dollars extra due to a mistake with the booking (1 extra person), even though the price is the same for 3 or 4 persons. He did not let us in, after 3 hours, we gave up and paid. He wasn’t willing to give us a refund, so we had 2 options: cancel and lose all the reservation cost (full amount) or pay outrageous fee. The place itself is far from everything, you will have to take a taxi to get anywhere of interest. The toilet in our room didn’t flush. Security is laughable, anyone can break in (our key got broken, and we got in without any issues from the window (all doors and windows are slidable and easily accessible). I highly suggest you book elsewhere. Do not support this place. Edit: The owner is lying, I’ll add some screenshots to prove it. We made a mistake booking for 3 persons and not 4. The price was the same for 3 and 4 persons, but he decided to rip us off, and charge us half the reservation for the extra person.

The apartment was fantastic! Very big and comfy, with a kitchen, windows everywhere and a great view. The pool was a great extra. But the best was the staff. They were super helpful since I arrived early, they were super friendly and helpful. It was a great stay!

This place is a joke. Canceled reservation with no warning. Just stay away. The place is a dump anyway, nothing like the pics.