Tía Lola Pastelería - 44600 Guadalajara

Very rich and at an excellent price, the red velvet and the rice pudding are the best, the chocolate one for my taste is very cloying

Personally, the cakes and jellies are very good, but the most important thing: THE PRICES, you can verify it yourselves.

Excellent quality-price, very kind when explaining the differences of the cakes ✨

At the beginning super cool and very friendly but the customer service began to decline, they literally do not want to serve you and when you take the initiative to take the cake to take it to the cashier they get annoyed they yell at you to please do not touch any more fridge doors, just today Because it was May 10, I went for a cake, the store was full and the 4 or 5 employees were behind the counter, just watching when there were many customers wanting cakes, I told him that I wanted a 3 milk cake and they just ignored me, but when I went and got it The employee arrives, closes the door and tells me I'm instructing you not to knock on the doors and I told her ok then attend to me, they are there without doing anything and they bother why one attends to what made my face twist, apart from my other clients commented the same thing, once at the checkout I tell him that I want to file a complaint and they ignore me, they charge me and they don't give me a ticket, I told him that they request my ticket to see if the customer service number was there and they didn't want to give me my ticket I said They thought that the printer was not working, if I saw the other clients if they were hit, that is why I am writing here, their superiors should take action on the matter. we decided to look for another option to avoid bad treatment by its staff

I have been going to that pastry for about 3 years and the truth in terms of flavor they are good, I just wish they were more careful in details such as the portions of the slices, sometimes it seems that they cut them with their eyes closed ???