Grupo ROCA Centro de distribución (Tulum) - QROO 109

3.8/5 based on 4 reviews

Contact Grupo ROCA Centro de distribución (Tulum)

Address :

QROO 109, Q.R., Mexico

Website : http://www.rocaplomeria.com.mx/
Categories :
City : Q.R.

QROO 109, Q.R., Mexico
B
BENJAMIN RUBIO on Google

e
eduardo fiscal on Google

M
Mario Alberto Gomez Ruiz on Google

Muy buena atención
Very good attention
R
Rolando Nava on Google

El servicio Grupo ROCA ofrece para entrega de materiales, es PESIMO. No cumplen con fechas de entrega de materiales para construcción. Parece que no hay nadie responsable por los retrasos y la coordinación de entrega a domicilio. Se la pasan echando mentiras para justificar su ineficiencia, se culpan entre empleados de mostrado, bodega y repartidores. Entregan material incompleto, hay robo de materiales durante la entrega al cliente. Es lamentable como perjudican los proyectos (obras) con su falta de responsabilidad y compromiso. No se pueden organizar, planear y programar trabajos de obra porque no se sabe cuando recibirás los materiales pre pagados, tardan hasta 1 semana y nadie se disculpa. Es un desastre el servicio que ofrecen. Mejor consumir con ferreterías locales y pequeñas, tienen mejor servicio que ROCA.
The service Grupo ROCA offers for the delivery of materials is AWFUL. They do not meet delivery dates for construction materials. It seems that there is no one responsible for the delays and the coordination of home delivery. They spend their time telling lies to justify their inefficiency, they blame each other among the employees of the counter, warehouse and delivery men. They deliver incomplete material, there is material theft during delivery to the client. It is unfortunate how they harm projects (works) with their lack of responsibility and commitment. Construction work cannot be organized, planned and scheduled because it is not known when you will receive the prepaid materials, it takes up to 1 week and no one apologizes. The service they offer is a disaster. Better to consume with local and small hardware stores, they have better service than ROCA.

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